Light Base

Covered area RS2: approx. 6m²
Covered area RS4: approx. 7m²

The Light Awning weighs 6.88 kg.

The water column is 3.000 mm

Once your payment has been confirmed, we will ship your order as quickly as possible. This usually means your package will arrive within two to three business days.

Please note: Delivery times may vary depending on your location and product availability. For more precise information, please contact our customer service.

Yes, that's possible. Simply send us an email or contact us via the contact form. We'll then help you add the additional items to your order as quickly as possible.

Yes, you can cancel your order at any time. Simply send us a message via the contact form and we will take care of the cancellation as quickly as possible.

You can find an overview of all available payment methods in your shopping cart after you've added all your items. If you order at a trade fair, we'll issue an invoice afterwards, which you can then conveniently pay by bank transfer.

Yes, payment in installments or partial amounts is possible. For online orders, you can select a suitable payment provider, such as PayPal or Klarna. If you would like to order at a trade fair, simply speak to us there, and we will explain the further procedure to you.

Yes, if you wish to pick up your rooftop tent from our location, the invoice must be paid in full beforehand. Alternatively, you can bring a confirmed proof of payment with you when you pick it up.

Should you find an error on your invoice, please contact us by email, phone, or via our contact form. We will take care of it as quickly as possible and resolve the issue for you.

If you would like a refund, please contact us via the contact form, email, or phone. We will process your request as quickly as possible. The money is usually in your account within one week.

For purchases made at trade fairs, we voluntarily grant you a 14-day right of withdrawal. While the law typically does not provide for a right of withdrawal for purchases made at trade fairs, we offer this option so that you can take your time to consider your purchase and confirm your decision.

As soon as we receive a payment and assign it to the corresponding order, you will automatically receive confirmation of receipt of payment.

Yes, you can change your delivery address after placing your order, as long as it hasn't been shipped yet. Simply contact us via the contact form or by email, and we'll adjust the delivery address accordingly.

It's possible that your package hasn't been picked up from us yet or hasn't been processed at the parcel station. If the tracking information hasn't updated after a while, please contact us via the contact form or by email. We'll then investigate the matter individually.

You will receive an automatic shipping confirmation as soon as your order has been handed over to the shipping provider. This confirmation will also contain the tracking information, allowing you to see whether the package has already been handed over or is still waiting for pickup, as well as an estimated delivery time.

The Roof Space roof tent is typically delivered by freight carrier, while accessories are shipped via parcel service. Large awnings are shipped individually in separate packages, while smaller accessories are bundled together, possibly also in a separate package. You will receive a separate shipping confirmation with a tracking link for each delivery, allowing you to track the status of your shipment.

If any items are missing from your order, we may have shipped them in a separate package. Please check if you received a separate shipping confirmation. If a product is still missing, please contact us via the contact form or by email. We will then investigate the matter individually.

If individual items in your order are out of stock at the time of shipment, we will first ship the available items. We will send you the missing items as soon as we receive them.

A delivery delay may occur if we are currently experiencing a high volume of orders. In such cases, we will inform you of the extended delivery time.

Please also check if you have received a notification from the shipping company to schedule a delivery appointment, as well as your shipping confirmation and the tracking links for each package. Sometimes a package may still be held at a parcel locker. If you have any questions, please feel free to contact us using the contact form.

Yes, we ship our rooftop tents and accessories internationally. For orders outside the EU, additional customs duties and import fees may apply, which you should be aware of.

If you wish to claim a VAT refund after importing goods into a non-EU country, please send us a message via the contact form or by email. After submitting the required documents, we will then issue a corresponding credit note for you.

You can find an overview of our dealers on the corresponding info blog page of our website under "Dealer Directory". There you will find a map linking all dealers and roof tent rental companies where you can view a Roof Space roof tent near you.

We offer general recommendations for vehicle maintenance with a roof tent installed to ensure safety and performance. Please note that driving through a car wash with a roof tent installed is not permitted to avoid potential damage.

The height of the mounted roof tent may obstruct access to parking garages or underground parking facilities. Please check height restrictions before using such locations.

Choose your location carefully: Ensure level ground and avoid sloping terrain. Do not camp in flood-prone areas and steer clear of areas below steep slopes or near decaying trees. Secure your vehicle against rolling. Ideally, position the roof tent so that the entrance faces away from the prevailing wind. In strong winds, secure the roof tent to your vehicle's wheel rim using the auxiliary strap. Never leave the roof tent unattended during storms or thunderstorms. Fold it down during a storm or thunderstorm and seek shelter inside your vehicle. Be sure to maintain a safe distance from fires and barbecues.

Yes, we offer the legally required 2-year warranty on our products. Details can be found in the product information or on our website.

If a part of your Roof Space roof tent is damaged, you can send us an inquiry via the contact form. Please include pictures of the affected parts. We will then send you the replacement parts immediately. If you are unable to replace the parts yourself, we would be happy to discuss the next steps with you.

If your delivery is incomplete or a package hasn't been delivered, this may be because the items were shipped in multiple packages. If something still hasn't arrived after some time, please contact us via the contact form or by email. We will investigate the matter and, if necessary, send you the missing products.

Yes, the warranty remains valid even in the case of cosmetic damage. Please contact us via the contact form in such cases so we can review your specific situation.

If your order was damaged during transport, please report the damage immediately to the delivery driver and have it documented.

Then send us photos of the damaged area via the contact form or by email. We will then contact you to arrange an exchange or compensation.

Yes, you can return your Light Base within the statutory cancellation period.

Please contact us via the contact form or by email. You will be responsible for any return shipping costs in this case.

You can find an overview of all the trade fairs we're attending here . We also regularly announce our trade fair appearances on Instagram. You'll always find the corresponding post pinned to the top of our profile .

Yes, you can pick up your roof tent from us. We also offer optional installation for €150. If you would like installation, please discuss this with your advisor on site.

Along with your invoice, you will receive a link to our calendar. There you can easily select a suitable date for collection or installation.

Yes, we offer discounts at trade fairs. If you visit us there, we'd be happy to make you a special trade fair offer.

Trade fair prices apply to purchases made directly at the fair. Orders placed during the fair are subject to a 14-day right of withdrawal. You therefore have 14 days to reconsider your decision.

No, our trade fair offers are only valid on-site at the trade fair. If you are interested in visiting us there, you can find an overview of all our trade fair appearances here .

No, retroactive trade fair discounts are not possible. If you are interested in our products at the trade fair but don't want to make a final decision yet, you have 14 days after placing your order to reconsider. This right of withdrawal applies directly to purchases made at the trade fair.

For purchases made at trade fairs, we voluntarily grant you a 14-day right of withdrawal. While the law typically does not provide for a right of withdrawal for purchases made at trade fairs, we offer this option so that you can take your time to consider your purchase and confirm your decision.

No, it's not possible to take the tent directly from the trade fair. Our tents are either shipped to you, or you can pick up your rooftop tent from our location and assemble it yourself or have it assembled for €150. We don't have any products available for immediate sale at the trade fair itself.

We regularly share information about our events, including the community event, in our newsletter. This year's community event is tentatively scheduled for the end of June. You can use the newsletter to register directly for participation.

You will usually receive a quick response to inquiries submitted via the contact form. In most cases, you will receive an answer from us on the same day.

The easiest way to reach us is via the contact form on our website. There you can submit important information and attach images. Alternatively, you can also contact us by phone using our landline number or by email at info@roofspace.de.