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Frequently Asked Questions
What is a roof tent and how does it work?
A roof tent is a mobile tent that is mounted on the roof of a vehicle. It offers a comfortable and elevated sleeping option while camping. Most rooftop tents are unfolded or raised, with some models featuring a hybrid construction where the top part unfolds halfway and opens to the side. The Roof Space defines itself as a Fusion roof tent - it combines the robustness, stylish design and aerodynamics of a hard shell with the full unfoldability of a classic folding roof tent.
What advantages does a roof tent offer compared to conventional tents?
Rooftop tents offer several advantages over traditional tents. Not only do they provide greater comfort due to the sleeping position on an elevated level, but they also protect against cold and damp floors. The ability to mount the tent on the car provides additional mobility and flexibility when camping. The quick assembly and dismantling enables spontaneous changes of location, while the elevated position on the vehicle offers additional security from wild animals.
Can I mount my roof tent on my vehicle myself?
Yes, many of our customers assemble their rooftop tents themselves. However, it is recommended that you follow the instructions carefully or seek professional help to ensure safe assembly. We recommend working with 3 people to assemble the Roof Space 2.
How long does it take to assemble and disassemble a roof tent?
Assembly and disassembly take an average of 10 to 20 minutes, depending on the model and the user's experience. Since the Roof Space 2 comes with an assembly kit and instructions, as well as an assembly video on YouTube, even inexperienced users can assemble the tent in 10-15 minutes.
Are rooftop tents suitable for all seasons?
Our roof tents are versatile and designed for different seasons. They offer reliable protection from the elements – be it rain, sun, wind or cold. We are actively working on developing a thermal inner tent specifically designed for camping in winter conditions, which will be released early next year.
Are there restrictions on the use of rooftop tents in different countries or regions?
Please check local laws or regulations regarding camping and rooftop tents in different countries or regions before use.
How much does the Roof Space 2 weigh?
The Roof Space 2 weighs 67 kg.
What materials are used for your roof tents and why?
We rely on high-quality, weather-resistant materials such as robust polycotton ripstop fabric that offers excellent durability. This is complemented by waterproof coatings and sturdy aluminum frames to ensure the longevity and reliability of our roof tents.
How is your roof tent waterproof?
Our roof tents are designed for maximum waterproofness. With a water column of 3000 mm and specially coated seams, they offer reliable protection against rain and moisture, even in the most demanding weather conditions.
How many people fit in a roof tent?
Capacity varies depending on model and size. Our Roof Space 2, for example, with dimensions of 155 cm x 136 cm, is designed to comfortably accommodate 2 adults and, depending on the size, there would also be room for a child. We are currently working on our 'Family Edition', which is specifically designed for 3-4 people to offer even more flexibility and comfort for families.
Can I remove the ladder or is it a load-bearing element?
The ladder is not a load-bearing element, but we recommend leaving it on the tent as it provides additional stability and entry and exit is not possible without the ladder.
How well are the roof tents secured against wind and storms?
Our rooftop tents are designed to withstand strong winds up to force 8. However, stability depends on correct assembly and proper use. Additional securing measures are also recommended. Our tent features two buckles at the entrance, allowing you to further secure it to enhance stability in challenging wind conditions and minimize flapping noise.
Are your roof tents suitable for vehicles of all sizes?
Our roof tent is available in a universal size and is designed to weigh just 67 kg. This makes it suitable for a wide range of vehicles with a roof load of at least 75kg.
Do your roof tents offer enough storage space for personal items?
Yes, our rooftop tents offer additional storage space for personal items and feature integrated pockets or storage compartments. There's 4.5 cm of space inside the closed case, so a sleeping bag and pillow can easily be left inside the tent.
Are your roof tents also suitable for use in extreme temperatures or altitudes?
Our roof tents are designed for use in various environments, but it is recommended to check the specific limits in the product description.
Are there ways to connect the roof tent to external power sources?
Our rooftop tents do not have built-in connections for external power sources, but portable solar panel or battery systems can be used.
How is the ventilation in your roof tents regulated?
Our roof tents are designed to provide effective ventilation. In addition to windows on both sides and the entrance, they have small, rainproof openings on the sides and back. These can be opened if necessary to ensure optimal air circulation even in bad weather. In addition, we recommend activating panorama mode in summer to achieve improved air circulation and even more comfort.
Are your roof tents also suitable for vehicles with special equipment (e.g. roof rails, roof racks)?
Yes, our roof tents are suitable for various vehicle configurations and equipment levels. Depending on the vehicle model, you simply need to select the appropriate roof rack.
What is the aerodynamic impact of your roof tents on the vehicle?
Our roof tents are aerodynamically designed to minimize drag and not significantly impact vehicle performance. Depending on the vehicle model and driving style, there is an additional consumption of 0.5-1.5 liters.
Is the ROOF SPACE 2 roof tent lockable or secured against theft?
Yes, the ROOF SPACE 2 roof tent is lockable.
Do you also offer accessories or spare parts for your roof tents?
Yes, we offer accessories and spare parts for our roof tents. These are available on our website or from our sales partners.
Are there options to expand or adapt the roof tent?
Our Roof Space 2 offers a variety of customization options, including an inflatable awning, an awning and a mosquito net for panoramic mode. These extensions can be effortlessly integrated into the tent ecosystem and significantly expand the usable area of the tent. This means they offer extra space, more versatility and the ability to enjoy the fresh air in panoramic mode while keeping annoying insects away - for an even more comfortable camping experience.
Is the roof tent theft-proof?
Our roof tents can be equipped with additional security features such as lockable zippers and security buckles to make theft more difficult.
Which roof rack can I use?
You can use any roof rack that is compatible with your vehicle model and guarantees a maximum load capacity of at least 75 kg. However, we advise against clamp-on roof racks that engage with the door.
How many people do I need to assemble the roof tent?
We recommend that at least 3 adults lift the Roof Space 2 onto the car.
Can I also mount the Roof Space 2 so that it opens to the back of the car?
That is possible. However, for this you need adapter plates, which you can find as accessories in our shop. With this type of installation, make sure that the tailgate can no longer be folded all the way up, otherwise it will hit the roof tent.
Do you offer assembly videos or instructions for your roof tents?
Yes, detailed assembly instructions are included with the Roof Space 2 and assembly videos are available on our YouTube channel to make installation easier
Are there differences in assembly for different roof shapes of vehicles?
Yes, the installation can vary depending on the roof shape and vehicle type. The installation instructions provide specific instructions for different roof shapes.
Are your roof tents also suitable for vehicles with sliding roofs?
Our roof tents can be mounted on vehicles with sunroofs, depending on the mounting method and model of the vehicle.
Can your roof tents be mounted on different types of vehicles such as SUVs, station wagons or pick-ups?
Yes, our roof tents are suitable for a wide variety of vehicle types. You can easily find out if it's compatible with your car using our configurator.
Can I transfer my roof tent to another vehicle if I change my car?
Yes, in many cases our roof tents can be remounted on different vehicles. A minimum roof load capacity of 75 kg is crucial. Furthermore, you may need to purchase a suitable roof rack for your new car.
Do you offer installation services for your rooftop tents?
We offer a free installation service for orders collected from us or one of our sales partners. Alternatively, our products are supplied with detailed assembly instructions for easy self-assembly.
Do you offer financing options for the purchase of your roof tents?
We may offer financing options. Please contact our customer service for more information.
Can I have my roof tent personalized or customized?
The Roof Space 2 is currently available in one specific color. However, it does offer the option of choosing between a firmer and a softer mattress. Further customization options are not currently available.
How long does shipping take and what shipping options are available?
Delivery times vary depending on location and product availability. We offer various shipping options with corresponding delivery times. For detailed information, please contact our customer service.
Do you provide information or recommendations on vehicle maintenance with a roof tent installed?
We offer general recommendations for vehicle maintenance with a roof tent installed to ensure safety and performance. Please note that driving through a car wash with a roof tent installed is not permitted to avoid potential damage.
Can I use my vehicle with a mounted roof tent in parking garages or underground garages?
The height of the mounted roof tent may obstruct access to parking garages or underground parking facilities. Please check height restrictions before using such locations.
What do I have to pay attention to when choosing my parking space?
Choose your location carefully: Make sure the ground is level and avoid sloping terrain, do not spend the night in areas at risk of flooding and avoid areas under slopes at risk of falling or near rotten trees. Secure the vehicle against rolling away. It is best to position the roof tent so that the entrance faces away from the direction of the wind. In strong winds, secure the roof tent to the rim of your vehicle using the auxiliary strap. During storms or thunderstorms, do not leave the roof tent unattended. In the event of a storm or thunderstorm, fold it up and seek shelter in the vehicle. Make sure to keep enough distance from fires and grills.
What damage is covered by my insurance?
Storm and fire damage are excluded from the guarantee.
Do you offer a guarantee or warranty for your roof tents?
Yes, we offer the legally required 2-year warranty on our products. You can find details in the product information or on our website.
Can I clean the tent with a high-pressure cleaner?
No, this could damage the paint.
What do I have to pay attention to when storing my tent?
1. Ensure dryness: Before storing your rooftop tent, it's crucial that the tent is completely dry. Moisture can lead to mold growth and damage to the tent material. If the tent has gotten wet, dry it thoroughly in a well-ventilated area before storing it.
2. Open the lid for ventilation: Store the roof tent with the lid open. This allows for continuous air circulation inside the tent. Good ventilation is crucial to prevent moisture buildup and effectively prevent mold growth.
3. Regular checks: Even during storage, we recommend checking the tent regularly. Pay particular attention to any signs of moisture. If necessary, the tent should be dried and treated accordingly to prevent damage. By following these simple but important steps, you can significantly extend the lifespan of your rooftop tent and preserve its quality. Remember, proper care and storage are the key to many unforgettable outdoor adventures!



