Terms of service

General Terms and Conditions

for the online shop at the URL

https://roofspace.de

operated by

Roof Space GmbH

Im Finigen 19

28832 Achim

E-mail: info@roofspace.de

Telephone number: +49 (0)4202-9919444

- in the following: supplier -

1. Scope of application

These General Terms and Conditions (GTC) apply after their inclusion to all contracts for the purchase of goods, services or other goods (hereinafter "goods") in the online shop at the above URL in the version valid at the time of the conclusion of the contract. These GTC apply exclusively. Deviating general terms and conditions of the customer shall not become part of the contract unless the provider expressly agrees to them.

 2. Conclusion of contract

2.1 The offers in the online shop represent a non-binding invitation by the supplier to online shop visitors to submit an offer to purchase the goods offered in the shop.

2.2 The goods are ordered via the supplier's online order form. After selecting the desired goods, entering all mandatory information requested and completing all other mandatory steps in the ordering process, the selected goods can be ordered by clicking the order button at the bottom of the checkout page (order). By placing an order, the customer submits a binding contractual offer to purchase the selected goods. The contract is concluded when the supplier accepts the customer's offer. Acceptance takes place when the supplier confirms the conclusion of the contract in writing or text form (e.g. by e-mail) (order confirmation) and this order confirmation is received by the customer or by delivering the ordered goods and these goods are received by the customer or by requesting payment from the customer (e.g. invoice or credit card payment in the order process) and the customer receives the payment request; the time at which one of the alternatives mentioned in the first half-sentence occurs for the first time is decisive for the time of conclusion of the contract.

2.3 Before binding submission of the order via the supplier's online order form, the customer can check his entries and correct them at any time using the usual keyboard, mouse, touch or other input functions available. In addition, all entries are displayed again in a confirmation window before the binding submission of the order and can also be corrected there using the usual keyboard, mouse, touch or other input functions available.

2.4 The supplier will save the text of the contract after the conclusion of the contract and send it to the customer in text form (e.g. by e-mail). The provider will not make the text of the contract available beyond this.

2.5 The following languages are available for the conclusion of the contract: German, English

3. Right of cancellation for consumers

Consumers are generally entitled to a right of cancellation for contracts concluded outside of business premises and for distance contracts. A consumer is any natural person who enters a legal transaction for purposes that are predominantly outside his trade, business or profession. Details can be found in the cancellation policy, which is made available to every consumer before the contract is concluded.

4. Payment, default

4.1 The prices listed in the online shop at the time of ordering shall apply. All prices are inclusive of VAT and plus any shipping costs listed. The customer will be informed about the available payment options in the online shop of the supplier.

4.2 If "advance payment" has been agreed, the purchase price is due immediately after conclusion of the contract.

4.3 If "purchase on account/invoice purchase" has been agreed, payment is due immediately after conclusion of the contract, unless a different payment term has been specified in the invoice or in the purchase process.

4.4 If "SEPA direct debit" has been agreed, payment is due immediately after conclusion of the contract. Before the purchase price is debited, the customer shall be informed when to expect the agreed purchase price to be debited (pre-notification). The direct debit shall not be debited before receipt of this pre-notification and not before the deadline stated in the pre-notification. If the direct debit fails due to insufficient funds in the account, the provision of incorrect bank details or for other reasons for which the customer is responsible, the customer shall bear any chargeback fees incurred if the customer is responsible for the failure of the direct debit.

4.5 If payment by credit or debit card has been agreed, the purchase price is due immediately after conclusion of the contract.

4.6 If payment via "PayPal" has been agreed, the purchase price is due immediately after conclusion of the contract. Payment is processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

4.7 If "Sofortüberweisung" has been agreed, the purchase price is due immediately after conclusion of the contract. Payment is processed by Sofort GmbH, Theresienhöhe 12, 80339 Munich.

4.8 If Giropay has been agreed, the purchase price is due immediately after conclusion of the contract. Payment is processed by paydirect GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main.

5. Reservation of title

The purchased goods remain the property of the supplier until the purchase price has been paid in full.

6. Delivery and reservation of self-delivery

6.1 Unless otherwise agreed, delivery shall be made to the delivery address specified by the customer within the delivery time specified in the online shop when the order is placed. The applicable delivery times can be found in the online shop.

6.2 In the case of deliveries by forwarding agents, delivery shall be made "free kerbside" unless otherwise agreed. This means delivery to the nearest public kerbside to the specified delivery address.

6.3 If the supplier is unable to deliver the ordered goods because it has not been supplied itself through no fault of its own, although it has concluded a congruent covering transaction with a reliable supplier in good time, the supplier shall be released from its obligation to perform and may withdraw from the contract. The supplier is obliged to inform the customer immediately of the impossibility of fulfilment. Any payments already made by the contractual partner shall be reimbursed immediately. Mandatory consumer law remains unaffected by this paragraph.

7. Warranty

The provisions of statutory liability for defects shall apply.

8. Liability

8.1 The supplier is liable without limitation

    for damages resulting from injury to life, body or health, which are based on an intentional or negligent breach of duty by the provider or an intentional or negligent breach of duty by a legal representative or vicarious agent of the supplier;

    for other damage caused by an intentional or grossly negligent breach of duty by the provider or by an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of the supplier;

    if and insofar as the supplier has given a guarantee promise;

    under the Product Liability Act)

8.2 If the supplier negligently breaches a material contractual obligation, its liability shall be limited to the foreseeable damage typical for the contract, unless unlimited liability applies in accordance with the preceding paragraph. Essential contractual obligations are obligations which the contract imposes on the provider according to its content in order to achieve the purpose of the contract, the fulfilment of which makes the proper execution of the contract possible in the first place and on the observance of which the customer may regularly rely.

8.3 The supplier's liability under the Product Liability Act is neither excluded nor limited.

8.4 In all other respects, the liability of the supplier and the liability of its vicarious agents and legal representatives is excluded.

9. Data protection

The supplier treats the personal data of its customers confidentially and in accordance with the statutory data protection regulations. Further details can be found in the supplier's privacy policy.

10. Final provisions

10.1 The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods and the conflict of laws; if the customer is a consumer with habitual residence in another country, the mandatory statutory provisions of the law of his country of residence shall apply irrespective of the choice of law.

10.2 If the customer is a merchant, a legal entity under public law or a special fund under public law, the courts at the registered office of the supplier shall have jurisdiction, unless an exclusive place of jurisdiction has been established for the dispute. This also applies if the customer is not domiciled within the European Union. The registered office of our company can be found in the heading of these GTC.

10.3 Should a provision of the contract be or become invalid or unenforceable or should the contract contain a loophole, this shall not affect the validity of the remaining provisions of the contract.

11. Information on online dispute resolution / consumer arbitration

The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers/odr.

The supplier participates in a dispute resolution procedure before a consumer arbitration board. The universal arbitration board of the Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein (https://www.verbraucher-schlichter.de) is responsible.