Basically, all Roof Space roof tents function the same. The main difference lies in the size: The Roof Space 2 is suitable for two to three people, while the Roof Space 4 offers space for four to five people.

Yes, the Roof Space roof tent is also suitable for winter camping. We offer a thermal inner tent that provides extra comfort in cold temperatures. An external heater module can also be connected, ensuring the inner tent stays pleasantly warm even in winter.

In principle, every accessory is compatible with all Roof Space roof tents. However, depending on the accessory, we offer special versions that are optimally tailored to the respective model.

The Roof Space roof tent comes complete with: the mattress, spring spreader bars for raising the side windows and the awning, the ladder, LED interior lighting, and the mounting kit. The Roof Space 4 also includes height adjustment profiles to compensate for any sagging of the roof rack.

Every Roof Space roof tent order includes an LED strip. If you own an older model, you can reorder the LED strip upon request via the contact form.

Yes, you can further secure the Roof Space roof tent against theft. Padlocks can be attached to the case latches. Additionally, the attachment to the roof rack can be secured with our optional anti-theft screws.

No, the anti-theft screws are not included. They are an optional accessory that you can order separately from our shop.

The latches of the Roof Space Box can each be secured with a padlock. Appropriate eyelets are provided on the latches for attaching the padlock.

Yes, the mosquito net can remain attached while the tent fabric is fully closed. This keeps the tent rainproof without having to remove the mosquito net beforehand.

Yes, the awning can remain mounted and be folded into the case together with the Roof Space roof tent without having to undo the zippers.

The standard ladder for the Roof Space roof tent is 2.60 meters long. A longer ladder, measuring 3.20 meters, is available upon request.

The Roof Space 2 weighs 67 kg.

We rely on high-quality, weather-resistant materials such as robust polycotton ripstop fabric that offers excellent durability. This is complemented by waterproof coatings and sturdy aluminum frames to ensure the longevity and reliability of our roof tents.

Our roof tents are designed for maximum waterproofness. With a water column of 3000 mm and specially coated seams, they offer reliable protection against rain and moisture, even in the most demanding weather conditions.

Capacity varies depending on model and size. Our Roof Space 2, for example, with dimensions of 155 cm x 136 cm, is designed to comfortably accommodate 2 adults and, depending on the size, there would also be room for a child. We are currently working on our 'Family Edition', which is specifically designed for 3-4 people to offer even more flexibility and comfort for families.

The ladder is not a load-bearing element, but we recommend leaving it on the tent as it provides additional stability and entry and exit is not possible without the ladder.

Our rooftop tents are designed to withstand strong winds up to force 8. However, stability depends on correct assembly and proper use. Additional securing measures are also recommended. Our tent features two buckles at the entrance, allowing you to further secure it to enhance stability in challenging wind conditions and minimize flapping noise.

Our rooftop tent is available in two sizes:

The Roof Space 2 is designed with a low weight of 67 kg and is therefore suitable for a wide range of vehicles with a dynamic roof load of at least 75 kg.

The Roof Space 4 weighs 90 kg and requires a dynamic roof load of at least 100 kg. Many larger cars – especially family vehicles – are already designed for this, making the Roof Space 4 ideal for families, overlanders, and van owners.

Yes, our rooftop tents offer additional storage space for personal items and feature integrated pockets or storage compartments. There's 4.5 cm of space inside the closed case, so a sleeping bag and pillow can easily be left inside the tent.

Our roof tents are designed for use in various environments, but it is recommended to check the specific limits in the product description.

Our rooftop tents do not have built-in connections for external power sources, but portable solar panel or battery systems can be used.

Our roof tents are designed to provide effective ventilation. In addition to windows on both sides and the entrance, they have small, rainproof openings on the sides and back. These can be opened if necessary to ensure optimal air circulation even in bad weather. In addition, we recommend activating panorama mode in summer to achieve improved air circulation and even more comfort.

Yes, our roof tents are suitable for various vehicle configurations and equipment levels. Depending on the vehicle model, you simply need to select the appropriate roof rack.

Our roof tents are aerodynamically designed to minimize drag and not significantly impact vehicle performance. Depending on the vehicle model and driving style, there is an additional consumption of 0.5-1.5 liters.

Yes, the ROOF SPACE 2 roof tent is lockable.

Yes, we offer accessories and spare parts for our roof tents. These are available on our website or from our sales partners.

Our Roof Space 2 offers a variety of customization options, including an inflatable awning, an awning and a mosquito net for panoramic mode. These extensions can be effortlessly integrated into the tent ecosystem and significantly expand the usable area of ​​the tent. This means they offer extra space, more versatility and the ability to enjoy the fresh air in panoramic mode while keeping annoying insects away - for an even more comfortable camping experience.

Our roof tents can be equipped with additional security features such as lockable zippers and security buckles to make theft more difficult.

If your vehicle is not listed in our overview of compatible models, this does not necessarily mean that installation is impossible. The list is incomplete and is updated regularly.

For the Roofspace 2, it is important that your vehicle has an approved roof load of at least 75 kg and that you can mount crossbars at an approximate distance of 80 cm.

For the Roofspace 4, you need an approved roof load of at least 100 kg and the ability to attach at least two crossbeams at a minimum distance of 1.20 m. Ideally, three roof racks should be used for installation, spaced as far apart as possible.

If these conditions are met, the installation is safe.

The Roof Space 2 requires an approved roof load of at least 75 kg.

The required roof load for the Roof Space 4 is at least 100 kg.

Information about the variable roof load can be found in your vehicle registration document or vehicle documents. Alternatively, you can also obtain this information directly from the vehicle manufacturer or a specialist dealer.

The Roof Space roof tent is typically mounted directly onto your roof rack or roof platform. Two T-slot rails are attached to the underside of the tent, allowing for flexible positioning of the mounting points. No additional accessories are required, as everything needed for installation is included.

We generally don't give specific recommendations for roof racks or roof rack luggage systems, as these vary greatly depending on the vehicle and we don't have a complete overview of the current market. We recommend that you consult a specialist retailer, such as ATU, before purchasing and discuss the available options with them.

You can use as many crossbars as you like to attach the Roof Space roof tent. The Roof Space 2 comes with a mounting kit for two crossbars, while the Roof Space 4 includes kits for three. If you would like to use additional crossbars, you can request another mounting kit from us via the contact form or by email.

Two roof racks are generally sufficient for the Roof Space 2. For the Roof Space 4, we recommend using a third roof rack to optimize installation.

For Roof Space 2, the distance between the roof racks should be approximately 80 cm. For Roof Space 4, the minimum distance between two racks is 1.20 m. If you are using more than two racks, you should place them as far apart as possible.

Mounting a Roof Space roof tent on a trailer is generally possible, for both the Roof Space 2 and the Roof Space 4. However, please also check with the respective manufacturers to ensure that all requirements are met.

We recommend that at least 3 adults lift the Roof Space 2 onto the car.

That is possible. However, for this you need adapter plates, which you can find as accessories in our shop. With this type of installation, make sure that the tailgate can no longer be folded all the way up, otherwise it will hit the roof tent.

Yes, detailed assembly instructions are included with the Roof Space 2 and assembly videos are available on our YouTube channel to make installation easier

Yes, the installation can vary depending on the roof shape and vehicle type. The installation instructions provide specific instructions for different roof shapes.

Our roof tents can be mounted on vehicles with sunroofs, depending on the mounting method and model of the vehicle.

Yes, our roof tents are suitable for a wide range of vehicle types. You can easily find out the compatibility with your car using our configurator.

Yes, in many cases our roof tents can be converted to different vehicles. The roof load of at least 75 kg is crucial here. Furthermore, you may need to purchase a suitable roof rack for your new car.

For in-store pickup, we also offer assembly for €150. If you would like assembly, simply indicate this in the information box of your order, and we will contact you with further details.

If you order by email or contact us at a trade fair, you will receive a link to our calendar along with your invoice. There you can easily select a suitable date for collection or installation.

Alternatively, our products are supplied with detailed assembly instructions that allow for easy self-assembly.

If you would like to schedule an appointment for the collection or installation of your roof tent, we will send you a link to our online calendar. There you can see all available appointments at a glance and easily select the one that suits you best.

Yes, rear mounting is generally possible. We offer crossbars with a special mounting kit for this purpose. If you are interested, simply contact us by email or via the contact form to inquire about rear mounting.

The Roof Space roof tent has a maximum height of 25.5 cm when closed. This measurement is taken from the lower edge of the mounting rail to the highest point of the side lid seal.

If your car doesn't have open or closed roof rails, you might be able to use clamp-on roof racks. Please be sure to check with the vehicle manufacturer or the rack manufacturer beforehand to ensure that the use of a Roof Space roof tent is approved in this case.

If your roof racks are a bit too narrow, we offer adapter plates that slightly extend their reach. You can request these from us via email or the contact form.

If you are using a roof platform, you may also need to use special adapters. These can also be requested from us via email or the contact form.

The Roof Space 2 is currently available in one specific color. However, it does offer the option of choosing between a firmer and a softer mattress. Further customization options are not currently available.

Yes, you can pick up your roof tent from us to save on shipping costs. We'll hand over the complete package directly to your door. You are then responsible for mounting it on your vehicle and for further transport.

We also offer optional assembly for €150. If you would like assembly, simply indicate this in the information box of your order, and we will contact you with further details.

If you order by email or contact us at a trade fair, you will receive a link to our calendar along with your invoice. There you can easily select a suitable date for collection or installation.

Once your payment has been confirmed, we will ship your order as quickly as possible. This usually means your package will arrive within two to three business days.

Please note: Delivery times may vary depending on location and product availability. For precise information, please contact our customer service.

Once we have received your payment, we will ship your Roof Space roof tent immediately and hand it over to the shipping company.

The shipping company will then arrange an individual delivery date with you so that the delivery can be reliably received.

Once we have received your payment, shipping accessories or spare parts usually takes two to three working days until your order arrives.

Please note: Delivery times may vary depending on location and product availability. For precise information, please contact our customer service.

Yes, that's possible. Simply send us an email or contact us via the contact form. We'll then help you add the additional items to your order as quickly as possible.

Yes, you can cancel your order at any time. Simply send us a message via the contact form and we will take care of the cancellation as quickly as possible.

You can find an overview of all available payment methods in your shopping cart after you've added all your items. If you order at a trade fair, we'll issue an invoice afterwards, which you can then conveniently pay by bank transfer.

Yes, payment in installments or partial amounts is possible. For online orders, you can select a suitable payment provider, such as PayPal or Klarna. If you would like to order at a trade fair, simply speak to us there, and we will explain the further procedure to you.

Yes, if you wish to pick up your rooftop tent from our location, the invoice must be paid in full beforehand. Alternatively, you can bring a confirmed proof of payment with you when you pick it up.

Should you find an error on your invoice, please contact us by email, phone, or via our contact form. We will take care of it as quickly as possible and resolve the issue for you.

If you would like a refund, please contact us via the contact form, email, or phone. We will process your request as quickly as possible. The money is usually in your account within one week.

For purchases made at trade fairs, we voluntarily grant you a 14-day right of withdrawal. While the law typically does not provide for a right of withdrawal for purchases made at trade fairs, we offer this option so that you can take your time to consider your purchase and confirm your decision.

As soon as we receive a payment and assign it to the corresponding order, you will automatically receive confirmation of receipt of payment.

Yes, you can change your delivery address after placing your order, as long as it hasn't been shipped yet. Simply contact us via the contact form or by email, and we'll adjust the delivery address accordingly.

It's possible that your package hasn't been picked up from us yet or hasn't been processed at the parcel station. If the tracking information hasn't updated after a while, please contact us via the contact form or by email. We'll then investigate the matter individually.

You will receive an automatic shipping confirmation as soon as your order has been handed over to the shipping provider. This confirmation will also contain the tracking information, allowing you to see whether the package has already been handed over or is still waiting for pickup, as well as an estimated delivery time.

The Roof Space roof tent is typically delivered by freight carrier, while accessories are shipped via parcel service. Large awnings are shipped individually in separate packages, while smaller accessories are bundled together, possibly also in a separate package. You will receive a separate shipping confirmation with a tracking link for each delivery, allowing you to track the status of your shipment.

If individual items are missing from your order, we may have sent them in a separate package. Please check if you have received another shipping confirmation. If a product is still missing, please contact us via the contact form or by email. We will then investigate on a case-by-case basis.

If individual items in your order are out of stock at the time of shipping, we will first deliver the available items. We will send you the missing items as soon as we have received the goods.

A delivery delay may occur if we currently have a high volume of orders. In such cases, we will inform you of an extended delivery time.

Please also check whether you have received a notification from the shipping company to arrange an appointment, as well as your shipping confirmation and the tracking links for the individual packages. Sometimes a package is still stuck at a parcel station.

If you have any questions, please contact us using the contact form.

Yes, we also ship our roof tents & accessories internationally. For orders outside the EU, additional customs duties and import fees may apply, which you should be aware of.

If you would like to claim a VAT refund after importing to a non-EU country, please send us a message via the contact form or by e-mail. Once the required documents have been submitted, we will then create a corresponding credit note for you.

An overview of our dealers can be found on the corresponding Infoblog page of our website under "Dealer Directory". There you will find a map linking all dealers and roof tent rental companies where you can view a Roof Space roof tent near you.

We offer general recommendations for vehicle maintenance with a roof tent mounted to ensure safety and performance. Please note that entering a car wash with a roof tent mounted is not permitted to avoid possible damage.

The height of the mounted roof tent may affect entry into multi-storey car parks or underground car parks. Please check height restrictions before using such locations.

Choose your location carefully: Look for level ground and avoid sloping terrain, do not camp in areas prone to flooding, and avoid areas under slopes with a risk of falling rocks or near rotten trees. Secure the vehicle against rolling away. It is best to position the roof tent so that the entrance faces away from the wind. In strong winds, secure the roof tent with the auxiliary strap to the rim of your vehicle. In case of storms or thunderstorms, do not leave the roof tent unattended. Fold it down during storms or thunderstorms and seek shelter in the vehicle. Make sure to maintain sufficient distance from fires and grills.

Yes, we offer the legally required 2-year warranty for our products. Details can be found in the product information or on our website.

Yes, we also have spare parts available for older Roof Space roof tent models. Simply send us a message via the contact form or by email, preferably with photos of the affected area. We will then send you the appropriate spare part immediately or discuss the replacement with you.

If part of your Roof Space roof tent is damaged, you can send us a request via the contact form. Please include pictures of the affected parts. We will then send you the replacement parts immediately. If you are unable to replace the parts yourself, we will be happy to discuss the next steps with you.

If your delivery is incomplete or a package was not delivered, it may be because the items were sent in multiple packages. If, after some time, something still doesn't arrive, please contact us via the contact form or by email. We will investigate the case and send you the missing products if necessary.

Yes, the warranty remains valid even for cosmetic damage. In such cases, please contact us via the contact form so we can review the individual case.

If your Roof Space rooftop tent was damaged during transport, please report the damage immediately to the freight forwarder's driver and have it documented.

Afterwards, please send us photos of the damaged area via the contact form or by email. We will then get in touch with you to arrange a replacement or compensation.

Storm and fire damage are excluded.

Yes, you can return your Roof Space roof tent within the statutory withdrawal period.

Please contact us via the contact form or by email to do so. In this case, you would have to cover any transport costs for the return yourself.

1. Ensure dryness: First, remove any coarse dirt from the tent fabric and the interior. Before storing your rooftop tent, it is important that the tent is completely dry. Moisture can lead to mold formation and damage to the tent material. If the tent has become wet, dry it thoroughly in a well-ventilated area before storing it.

2. Open the lid for ventilation: Store the rooftop tent with the lid open. This measure allows for continuous air circulation inside the tent. Good ventilation is crucial to avoid moisture accumulation and to effectively prevent mold growth.

3. Regular inspections: We recommend checking the tent regularly even while it is in storage. Pay particular attention to signs of moisture. If necessary, the tent should be dried again and treated accordingly to prevent damage. By following these simple but important steps, you can significantly extend the lifespan of your rooftop tent and preserve its quality. Remember that proper care and storage are the key to many unforgettable adventures under the open sky!

Yes, the case can also be stored upright. When doing so, ensure that the lid is facing upwards and that the tent is not resting on the lid or the seal.

Yes, if you would like to store the Roof Space rooftop tent for an extended period, it is recommended to remove the mattress and leave the lid open. This ensures good ventilation inside the shell and prevents waterlogging and mildew stains.

Yes, for long-term storage, the lid of the Roof Space roof tent should be left open to allow better air circulation inside the case. Also, remove the mattress and clean the tent thoroughly beforehand to prevent waterlogging and mildew stains.

No, this could damage the paintwork.

You can find an overview of all trade fairs where we are represented here. We also regularly announce the trade fairs where we are represented on Instagram. You can always find the corresponding post pinned at the top of our profile.

Yes, you can pick up your roof tent from us. Optionally, we also offer installation, which costs 150 Euros. If you would like installation, please discuss this with your consultant on site.

You will then receive a link to our calendar along with the invoice. There you can conveniently choose a suitable date for collection or installation.

Yes, we offer discounts at trade fairs. If you visit us there, we would be happy to make you a special trade fair offer.

Trade fair prices apply to purchases you make directly at the fair. For orders placed during the fair, a 14-day right of withdrawal applies. This means you have 14 days to reconsider your decision.

No, our trade fair offers are exclusively valid on-site at the trade fair. If you are interested in visiting us there, you can find an overview of all trade fair appearances here.

No, retrospective trade fair discounts are not possible. If you are interested in our products at the trade fair but do not want to make a final decision yet, you have 14 days after placing the order to reconsider. This right of withdrawal applies directly to purchases made at the trade fair.

For purchases made at trade fairs, we voluntarily grant you a 14-day right of withdrawal. Usually, the legislator does not provide for a right of withdrawal for trade fair purchases, but we give you this option so that you can calmly consider and confirm your decision after the purchase.

No, it is not possible to take the tent directly from the fair. Our tents are either shipped to you, or you can pick up your roof tent from us on site and install it yourself, or have it installed for €150. We do not carry products for direct distribution at the fair itself.

Information about our events, including the community event, is regularly shared in our newsletter. This year, the community event is tentatively planned for the end of June. You can use the newsletter to register directly for participation.

As a rule, you will receive quick feedback on inquiries made via the contact form. In most cases, you will receive a reply from us on the same day.

The easiest way to reach us is via the contact form on our website. There, you can already submit important information and attach images. Alternatively, you can also call us on our landline number or send an email to info@roofspace.de